Use webhooks to be notified of events that happen in CometChat.

CometChat can send webhook events that notify your application any time an event happens on your account.

Setting up webhooks

Create a webhook endpoint

Webhook data is sent as JSON in the POST request body. Creating a webhook endpoint on your server is no different from creating any page on your website. With PHP, you might create a new .php file on your server; with a Ruby framework like Sinatra, you would add a new route with the desired URL.

Test the endpoint locally

Once you’ve added an endpoint to your server, start an instance locally and use a tool like ngrok to make your endpoint available for receiving events.

Start ngrok in a command prompt with the same port number that you have configured for your server (e.g., ./ngrok http 8000). You should see information about your tunnel session such as status, expiration, and version. Take note of the Forwarding addresses (e.g., https://xxxxxxxx.ngrok.io -> localhost:8000) as this is required for the following step.

Configure webhook settings

With your endpoint created, you need to tell CometChat about where to send events to. In the Dashboard's Webhooks section, click Create Webhook to reveal a form to add a new webhook for receiving events. You can enter any URL as the destination for events. However, this should be a dedicated page on your server that is set up to receive webhook events.

Once you've created the webhook, click View/Update to add a trigger. We support two types of triggers-




The endpoint will be triggered after a message is sent.


The endpoint will be triggered when a message is in-flight.

The after_message trigger is fairly straightforward. CometChat will call your endpoint once a message has been sent.

The before_message trigger is useful when you want to add metadata to a message before it reaches the recipient. The data you return will be automatically added to the message metadata:

  "@injected": {
    "webhooks": {
      "webhook-id": {
        // JSON Object Response From Endpoint

You can also decide to drop a message by returning the following JSON object-

  "action": "do_not_propagate"

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