Before getting started

Go through the introduction to set up Chat Widget from the CometChat Dashboard

Installation

1. Download the CometChat Pro plugin
2. Go to the WordPress Admin section and visit Plugins > Add New

3. Click on the ‘Upload Plugin’ button, here you need to click on the ‘Choose File’ button and select the plugin zip file. After you have selected the file, you need to click on the ‘Install Now’ button.

4. WordPress will now upload the plugin file and install it for you.
5. Once installed, you need to click on the 'Activate Plugin' link to start using the plugin.

Configuration

1. You can access the App ID, Region, Rest API key and Auth Key from the CometChat Dashboard under Chat Widgets section > Chat Widget App > Under Install tab on the right panel

Visit Settings on WordPress dashboard >> CometChat Pro

• Add CometChat App ID,
• Select CometChat Region
• Add CometChat Rest API Key
• Add CometChat Auth Key

2. Once the Update Settings button is clicked, the WordPress login user will automatically be registered as a user in the CometChat dashboard

3. You have two options to load the chat widget layout of your choice

• Embedded Layout
• Docked Layout

Embedded Layout

Use the shortcode to load the Chat Widget in the embedded layout. You need to configure the keys and pass the required values to the keys in the shortcode.

[cometchat-pro widget-id='WIDGET_ID' widget-height='600px' widget-width='600px' widget-version='v2']

The list below gives the configurable keys and their description

You may pass optional parameters in the shortcode

Docked Layout

Use the shortcode to load the Chat Widget in the docked layout. You need to configure the keys and pass the required values to the keys in the shortcode.

[cometchat-pro widget-id='WIDGET_ID' widget-height='600px' widget-width='600px' widget-version='v2' widget-docked='true' widget-docked-position='right' rounded-corners='true']

The list below gives the configurable keys and their description

You may pass optional parameters in the shortcode

Show docked layout on all pages

1. Visit WordPress Settings >> CometChat Pro
2. Copy the above shortcode and paste under Load CometChat Pro on all pages/sitewide?

If the above steps are followed, you should successfully be able to launch the Chat Widget in your WordPress application

Advanced Features

Message Listener

We have provided a callback that is fired every time a message is received. You can use this to show Custom Notifications on your website or perform some other custom action as per your requirement.

CometChatWidget.launch({
  // Refer to the docked or embedded layout
}).then(response => {

  // OPTIONAL: This is called in the success callback of launch method
  CometChatWidget.on("onMessageReceived", (args) => {
    console.log("CometChatWidget onMessageReceived", args);
  });
});

Open or close chat window

Chat window of docked layout can be opened/closed using the below method.
This method can be triggered on the click event of any element of your webpage.

CometChatWidget.openOrCloseChat(FLAG); //true or false

It takes the following parameters:

Chat with a particular user

This method will open a particular user chat window.
This method can be triggered by the click event of any element of your webpage.

CometChatWidget.chatWithUser(UID);

It takes the following parameters:

Chat with a particular group

This method will open a particular group chat window.
This method can be triggered by the click event of any element of your webpage.

CometChatWidget.chatWithGroup(GUID);

It takes the following parameters:

Localization

With language localization, our Chat Widget adapts to the language of a specific country or region.
Chat Widget allows you to detect the language of your users based on their browser settings and set the language of the widget accordingly.
Currently, we support the following 10 languages for localization:

• English (en, en-US, en-GB)
• Chinese (zh, zh-TW)
• Spanish (es)
• Hindi (hi)
• Russian (ru)
• Arabic (ar)
• Portuguese (pt)
• Malay (ms)
• French (fr)
• German (de)

CometChatWidget.localize(LANGUAGE_CODE);

It takes the following parameters: